Legal notice

Legal Notice

Effective Date: October 3, 2026

Welcome to tilbaleather. This Legal Notice provides important information about the ownership, operation, use, and legal terms applicable to this website and the services offered through it.

By accessing or using this website, you acknowledge that you have read, understood, and agree to comply with the terms and conditions outlined in this Legal Notice and our other applicable policies.

1. Website Ownership

This website is operated by Tilba Leather, trading under the store name tilbaleather.

All content, materials, information, product descriptions, images, graphics, logos, designs, text, and other elements available on this website are provided by or on behalf of tilbaleather unless otherwise stated.

2. Website Use

You may use this website for lawful purposes and in accordance with applicable laws and regulations.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the operation, security, or availability of the website.
  • Copy, reproduce, modify, distribute, or commercially exploit website content without permission.
  • Use website content or information in a way that infringes the rights of tilbaleather or any third party.
  • Submit false, misleading, or fraudulent information when placing an order or contacting us.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these requirements have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However, minor differences may occur between product images and the actual product due to photography, lighting, display settings, manufacturing processes, or the natural characteristics of materials.

For leather goods, natural variations in texture, grain, color, markings, and appearance may occur. These variations are inherent characteristics of leather and should not automatically be considered defects.

4. Pricing and Availability

Product prices, availability, specifications, and other website information may change without prior notice.

We reserve the right to correct typographical errors, pricing errors, product information errors, or other inaccuracies when identified.

The display of a product on our website does not guarantee that the product will always remain available.

5. Orders and Payments

When you place an order through our website, you agree to provide accurate and complete information necessary to process your purchase.

Payments are processed through Stripe. Payment information is handled through the applicable payment-processing infrastructure and is subject to the relevant security and privacy practices.

We reserve the right to refuse, cancel, or limit an order where there is a reasonable concern regarding payment authorization, suspected fraud, incorrect pricing, product availability, or other legitimate circumstances.

6. Shipping and Delivery

We currently provide shipping across Germany with free shipping.

Our standard delivery timeframe is:

  • Handling time: 1–2 business days
  • Transit time: 3–4 business days
  • Estimated total delivery time: 4–6 business days

Orders placed after our stated daily cut-off time may be processed on the next applicable business day.

Delivery estimates are provided as general estimates and may be affected by circumstances outside our reasonable control.

For complete information, please refer to our Shipping Policy.

7. Returns and Refunds

Our returns and refunds are subject to the requirements and procedures described in our Return Policy and Refund Policy.

Unless otherwise stated, eligible returns may be requested within 30 days of delivery, and eligible returns are provided free of charge in accordance with our applicable policies.

Refund processing generally takes 4–6 business days after the applicable return or refund has been approved and processed.

Nothing in our policies is intended to limit any mandatory consumer rights that cannot legally be excluded or restricted.

8. Intellectual Property

Unless otherwise stated, all intellectual property appearing on this website, including but not limited to:

  • Website text
  • Product descriptions
  • Photographs
  • Graphics
  • Logos
  • Page designs
  • Layouts
  • Icons
  • Branding
  • Original content

is owned by, licensed to, or used with permission by tilbaleather.

You may not reproduce, copy, modify, publish, distribute, display, sell, or commercially exploit protected website content without prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our website may use or reference third-party services, platforms, payment providers, or external websites.

Third-party services may operate under their own terms, policies, and privacy practices. We are not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.

Where external links are provided, accessing them is at your own discretion.

10. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website availability may be affected by maintenance, technical issues, hosting problems, network interruptions, security incidents, or circumstances beyond our reasonable control.

We may temporarily suspend, modify, or discontinue parts of the website where reasonably necessary.

11. Disclaimer

Information provided on this website is intended for general informational and commercial purposes.

While we make reasonable efforts to maintain accurate information, we do not guarantee that every piece of website content will always be complete, current, or free from errors.

Nothing on this website should be interpreted as professional legal, financial, medical, or other specialized advice unless expressly stated otherwise.

12. Limitation of Liability

To the maximum extent permitted by applicable law, tilbaleather will not be responsible for losses or damages arising from circumstances outside our reasonable control or from unauthorized use of the website.

Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Where consumer protection laws provide rights or remedies that cannot legally be excluded, those rights remain unaffected.

13. Privacy

Your use of this website may involve the collection and processing of personal information.

Our Privacy Policy explains how information may be collected, used, stored, protected, and disclosed.

By using our website, you should review our Privacy Policy to understand how your information is handled.

14. Changes to This Legal Notice

We may update or modify this Legal Notice from time to time to reflect changes to our website, services, business practices, legal requirements, or other circumstances.

The updated version will be posted on this website with a revised effective date where appropriate.

Your continued use of the website after an updated Legal Notice is published constitutes your acknowledgment of the updated notice, subject to any rights provided by applicable law.

15. Governing Law and Consumer Rights

This Legal Notice is intended to operate in accordance with applicable laws.

Where mandatory consumer protection laws apply to your purchase or use of our services, nothing in this Legal Notice is intended to remove, restrict, or override rights that cannot legally be excluded.

16. Contact Us

If you have questions about this Legal Notice, our website, products, orders, or any of our services, please contact us using the details below.

Business Information

Business Name: tilbaleather
Legal Business Name: Tilba Leather
Contact Number: +61410306111
Business Address: 24 Bate St, Central Tilba NSW 2546
Support Email: info@tilbaleather.shop
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Australian Eastern Standard Time (AEST)